Terms and Conditions – Libri e balocchi

Last Updated: August 18, 2026

Welcome to Libri e balocchi. These Terms and Conditions govern your use of our website and the purchase of products through our online store. By accessing or using our website, you agree to these terms.

Please read them carefully before placing an order.

1. About Us

Libri e balocchi
Granviale Santa Maria Elisabetta, 65 c
30126 Lido VE, Italy

Phone: +39 0825 624342
Email: support@libriebalocchi.com

In these Terms and Conditions, “we,” “us,” and “our” refer to Libri e balocchi.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not:

Violate applicable laws or regulations
Infringe the rights of others
Interfere with the operation or security of our website
Attempt to gain unauthorized access to our systems
Submit false, misleading, or fraudulent information

We reserve the right to restrict or terminate access to our website where reasonably necessary to protect our business, customers, or website.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and prices displayed on our website are accurate.

However, colors and appearances may vary depending on your device or screen settings. Because our products are ceramic items, minor variations in appearance, finish, or dimensions may occur.

We reserve the right to correct errors, update product information, or change product availability when necessary.

4. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we will contact you and, where appropriate, provide a refund for the unavailable item.

5. Prices

Prices displayed on our website are subject to change without prior notice.

The applicable price is the price displayed at the time you place your order, except in cases of obvious pricing errors or where correction is required by applicable law.

Shipping charges, where applicable, will be displayed during checkout.

6. Orders

When you place an order, you are making an offer to purchase the selected products under these Terms and Conditions.

After placing your order, you should receive an order confirmation. An order confirmation does not necessarily guarantee that we will be able to fulfill every order.

We reserve the right to cancel or decline an order where reasonably necessary, including in cases involving product availability issues, suspected fraud, incorrect pricing, or other legitimate business reasons.

If we cancel an order after payment has been received, we will arrange an appropriate refund.

7. Payment

Payments are processed securely through Stripe.

By submitting an order, you confirm that the payment information you provide is accurate and that you are authorized to use the selected payment method.

Payment must be successfully authorized before an order can be processed.

8. Shipping and Delivery

Our standard order processing time is 0–1 business days.

Our order cut-off time is 5:00 PM. Orders placed after the cut-off time may be processed on the following business day.

Estimated transit time is 1–3 business days after processing.

Shipping costs are:

Orders over $100: Free shipping
Orders under $100: $5.99 shipping fee

Delivery estimates are not guarantees. Delays may occasionally occur due to circumstances outside our reasonable control.

9. Returns and Refunds

We accept eligible returns within 30 days of receiving an order.

Eligible returns are subject to our Return and Refund Policy. There are no costs for eligible returns.

Once an approved return has been received and processed, refunds will be issued within 7 days, generally to the original payment method.

10. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.

We may request photographs or other information to help us review the issue and determine the appropriate resolution.

11. Intellectual Property

All content on this website, including text, product descriptions, graphics, logos, images, design elements, and other materials, is owned by or licensed to Libri e balocchi unless otherwise stated.

You may not reproduce, copy, distribute, modify, publish, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

12. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers such as Stripe.

Third-party services are subject to their own terms and policies. We are not responsible for the content, availability, or practices of third-party websites or services that we do not control.

13. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.

We may temporarily suspend or modify website features for maintenance, security, updates, or other legitimate reasons.

14. Limitation of Liability

To the extent permitted by applicable law, Libri e balocchi will not be responsible for losses caused by circumstances beyond our reasonable control, including website interruptions, carrier delays, technical failures, or other unforeseen events.

Nothing in these Terms and Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

16. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our services, business practices, or applicable legal requirements.

Any updated version will be posted on this page with a revised Last Updated date.

Your continued use of our website after changes are posted means that the updated terms will apply to your future use of the website, subject to applicable law.

17. Governing Law

These Terms and Conditions are subject to applicable laws and regulations. Nothing in these terms is intended to remove or restrict any mandatory consumer rights or protections that apply to you under applicable law.

18. Contact Us

If you have any questions about these Terms and Conditions, please contact us: