Last Updated: August 18, 2026

    At Libri e balocchi, we aim to provide a secure, convenient, and reliable payment experience for every customer.

    1. Accepted Payment Method

    We use Stripe to securely process payments made through our website.

    During checkout, customers can use the payment methods made available through Stripe for their transaction.

    2. Secure Payments

    Payment information is processed securely through Stripe’s payment infrastructure. Libri e balocchi does not directly store your complete payment card details on our website.

    Stripe may process payment information in accordance with its own terms and privacy practices.

    3. Payment Authorization

    Your order will be processed after the payment has been successfully authorized.

    If a payment is declined or cannot be completed, you may need to use another available payment method or contact your payment provider.

    4. Order Confirmation

    After a successful payment, you will receive an order confirmation with the relevant details of your purchase.

    Please review your order information carefully and contact us as soon as possible if you notice an error.

    5. Refunds

    If you are eligible for a refund under our Return and Refund Policy, the refund will generally be issued to the original payment method used for the purchase.

    Approved refunds are processed within 7 days after the return has been approved and processed. The time required for the funds to appear in your account may vary depending on your bank or payment provider.

    6. Payment Security

    We take reasonable measures to help protect customer and transaction information. Stripe handles payment processing using its own security systems and procedures.

    Customers should never send complete card numbers, security codes, or other sensitive payment information to us by email or other unsecured communication methods.

    7. Contact Us

    If you have any questions regarding payments or your order, please contact us:

    Libri e balocchi
    Granviale Santa Maria Elisabetta, 65 c
    30126 Lido VE, Italy

    Phone: +39 0825 624342
    Email: support@libriebalocchi.com

    We appreciate your trust in Libri e balocchi and strive to make every payment and shopping experience safe and convenient.